Returns

All returns must be reported to our service and completed with signature within the 15 days following the reception of your order. All items must be returned in their original state and packaging with their label intact. They must be accompanied by the purchase invoice or the delivery note.

If the delivered product is compliant with the order, all returning costs are on your charge.

If the product is defective or non-compliant, we will refund the incurred costs for the return (only on presentation of an invoice certifying the payment). The maximum amount refunded for the incurred returning charges is 8€. All refunds will be processed under a 30 day working period.

For any returned item on the basis of "defective" motive, please specify on a separate mail the nature of the fault. We cover the expenses incurred for the forwarding of the products.

Regarding exchanges, they will be carried out between 10 and 15 days, taking into account the fact that many of our products are imported. In the case where one of the exchanged product was out of stock for more than 60 days, you would be refunded. Please specify in detail the products that you would like in exchange.

We do our best possible to provide you a quality service. However, if the quality of an ordered product is questioned, we reserve the right to return the product to the original manufacturer for inspection before taking any decision regarding this product.

  • flight
    free shipping
  • card_giftcard
    special gift card
  • credit_card
    Easy payment
  • access_time
    30 days return